Step 1. Keep your door closed. If you’re a boss, keep your door open -literally-. This helps create the image that you’re available to listen when you’re needed.
Step 2. Micromanage. I once had a boss who told me that my work pants were too long and needed to be hemmed an inch. I couldn’t believe that something so small could be such a problem to another person. It made me resent my boss when we should have be able to get along.
Step 3. Hold information back from your team. People can tell when secrets are being kept; be forthcoming with information when necessary.